Contact Us

Questions about a NOVA SHOP digital story or need help with a purchase?

Email us at soporte@usenovashop.com.

To help us locate a Hotmart purchase, please include:

• Your full name.
• The email address used at checkout.
• The Hotmart transaction number, if available.
• The title of the story.
• A short description of the issue.

Please do not send passwords, verification codes, full card numbers, or other sensitive payment information. Hotmart processes payments for the US story collection, and NOVA SHOP does not need your complete payment-card details to provide support.